We seem to be having problems again getting applications here at the board.
As many readers may have noticed the board has been having a multitude of problems for several weeks now. Below are a number of strings that we have started trying to keep readers informed as to problems when we identify them.
If you have tried to apply and have not received any kind of reply please email [email protected]
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This is a message that Yuku put up earlier today explaining the reason for some of the problems that we have been experiencing:
Dear Yuku Supporters,
We realize that the past few weeks has been extremely frustrating, but we assure you that it will get much, much better.
By way of some background, CrowdGather, the owner of Yuku reached out to forum industry leader, Tapatalk with a desire to preserve, enhance, and grow their free forum business. This was something that CrowdGather tried to on their own, but with difficulties obtaining funding, CrowdGather has been left with an infrastructure that is dated and minimal engineering resources with which to make any real progress. With its team of 35 engineers and extensive experience in developing mobile solutions for forums, Tapatalk is arguably the leading technology company in this space. As part of the relationship, Tapatalk will take over all engineering and hosting support services for CrowdGather forum properties effective immediately. This will result in a move to an infrastructure built on IBM Softlayer and Microsoft Azure- an order of magnitude more robust and scaleable than what CrowdGather could achieve.
We had expected the migration to be complete yesterday, but a database server crashed during the relaunch causing significant outages. There was no loss of data, but definitely an annoying loss of access. For this we truly apologize. We are working on reconfiguring the database again, but Yuku is massive, comprising over a decade of posts and tens of thousands of communities and there is no modern infrastructure that Yuku can easily be ported over with.
We anticipate the move will be over by the end of this week, barring any other unforeseen circumstances. When the move is done, you will see steady improvements and progress including faster load times, improved moderation efficiency, and of course an amazing mobile interface. We believe that the move will set Yuku up for growth over the next several years which is why we ask you to bear with us during this time. Your support means everything to us, but CrowdGather was down to only one engineer which made it impossible to make changes. Now things will be better.
Going forward, we will post an update of expected outages when databases are being synchronized. We will try our best to do these when Yuku experiences the lightest traffic in order to minimize interruptions. We will also let you know when the move is done so you can report any feedback from your membership which needs to be addressed or corrected.
Thank you for your continued support and patience. Very soon we hope to be in a position that makes up for all of this confusion.